Evie.by Node 23 Labs

Your AI receptionist, on every call

Evie picks up every call, day or night, and sends you a quick summary of each one. No hold music, no voicemail, no missed customers.

We'll set up the demo with your real business details.

Evie client dashboard with calls today and recent call summaries
The challenge

Every missed call is a customer who may not call back

After hours

After closing, calls go to voicemail. Plenty of people don't leave a message. They just ring someone else.

Busy moments

When the front desk is with a customer, the phone just rings out. And that's usually your busiest time.

The same questions

What time do you open? How much is it? Where do I park? Your team answers the same questions all day long.

How it works

What happens when someone calls

1

A customer calls

They ring your Evie number, or your usual number if you forward it to Evie.

2

Evie checks the caller

Your caller rules kick in first. Everyone gets through, or just the numbers you've allowed.

3

Evie answers

She greets them in your chosen voice and answers using your business info.

4

You get the details

A summary, transcript and recording show up in your dashboard right after they hang up.

Easy to set up

Teach Evie about your business

Pick a personality, write your greeting and describe your hours, services and policies in plain English. Then upload your price list, FAQs or menu as PDFs, and Evie reads them before every call.

  • Personalities designed by Node 23 Labs
  • PDF uploads on every plan
  • Changes kick in from the next call
Assistant page: choosing a personality and describing the business
Caller control

You decide who gets through

Anyone can callEvie answers everyone except numbers you've blocked. Right for most businesses.
Whitelist onlyEvie only answers numbers on your list. Handy for existing clients or private lines.
  • Block spam and sales calls
  • Limit how often a number can call, and reset it anytime
  • Regulars get greeted by name
Callers page with open or whitelist mode and a list of allowed and blocked numbers
Call history

Every call, saved and easy to find

Catch up on a morning's calls in a minute. Read the one-line summary, open the full transcript, or listen to the recording.

  • Search by date or caller, or filter answered vs turned away
  • Evie remembers what returning callers asked last time
  • Invite your team with owner or read-only access
Call logs with summaries for each call
A call's summary and transcript
Who it's for

Built for businesses that live on the phone

Clinics and dental

Bookings, urgent messages, opening hours and directions.

Trades and home services

Emergency call-outs, quote requests and job details, any time of day.

Hotels and hospitality

Room availability, airport transfers and check-in questions.

Legal and professional

Existing-client lines with whitelisting, and clear messages for your team.

Salons and wellness

Booking questions, prices and availability while you're with a client.

Retail and local services

Stock, hours and order questions, without pulling staff away.

Plans

A plan for every size of business

Every plan includes setup, connecting your number and help getting started. Pricing depends on how many calls you get and the size of your team.

Starter

For small teams getting started

Pricing on request

10,000 charactersof knowledge, about 4 pages
  • One dedicated AI phone line
  • PDF knowledge documents
  • Open or whitelist caller rules
  • Call summaries and transcripts
  • Owner plus one team login
Ask about Starter

Enterprise

For high volume and custom needs

Pricing on request

100,000+ charactersof knowledge, 40+ pages or custom
  • Everything in Business
  • Custom personality for your brand
  • Custom knowledge limit
  • Dedicated account manager
  • An SLA agreed with you
Ask about Enterprise

"Knowledge" means your business description plus the text in your PDFs. Evie reads it before every call, so more room means more detailed answers.

Trust and security

Your data stays private

Kept separate

Each business has its own space. Nobody else can see your calls, callers or documents.

Access for your team

Owners manage settings and users. Team members can view calls but can't change anything.

Encrypted

Connections and stored documents are encrypted, and passwords are never stored in plain text.

You're in control

Block numbers, switch to whitelist-only, or change your documents whenever you like.

FAQ

Questions, answered

Can I keep my existing business number?

Yes. We give you a dedicated Evie number, and you can forward your existing number to it through your phone provider, all the time or only when you're busy or closed.

What happens when Evie can't answer a question?

Evie only uses the information you've given her. If she doesn't know, she says so honestly and takes a clear message with the caller's name, number and reason, which appears in your dashboard straight away.

Can I control who Evie answers?

Yes. Choose "Anyone can call" with an optional block list, or "Whitelist only" so only numbers you add get through. You can also set call limits per number.

What does the knowledge limit mean?

It's the total amount of text Evie reads before each call: your business description plus the text inside your PDFs. Starter includes 10,000 characters (about 4 pages), Business 40,000, and Enterprise 100,000 or more.

Which languages does Evie speak?

Evie speaks English today. If you need other languages, let us know and we'll talk through your options.

How long does setup take?

Most of the work is on our side. After a short discovery call we connect your number, you add your business details, and we review the first calls together.

Next steps

Let's get your phones answered

Book a demo, pick a plan, and let Evie start answering your calls.